Hot water systems

Hot water systems

Hot water heating is the second largest energy user in Australian homes, accounting for approximately 20% of household bills.

A Heat Pump Hot Water System uses leading technology to extract heat from the surrounding air and transfer it to the water, raising its temperature. This works even on cold days.

This uses far less power than traditional electric water heating systems, as they heat water using a heat exchanger rather than an element.

A heat pump hot water system is comprised of a water storage tank and a heat pump, which may be two separate units or integrated. If paired with a solar PV system, a heat pump hot water system can dramatically reduce your water heating costs.

Available Products

We have a number of different brands of heat pump hot water systems available through the Solar Savers program. Please note, brand availability will vary depending on your region and installer.

Pricing Guide

As well as the size and brand of system you choose, there are other factors that affect the cost of installing a heat pump hot water system. Factors include, but are not limited to, distance installed from switchboard and required switchboard upgrades.

This pricing guide includes GST and STCs, and excludes VEECs and Solar Victoria rebates and loans.

  • Small: 200 - 280L $2,380 - $8,100

    Suitable for up to 3 people

  • Medium: 280 - 315L $3,120 - $8,200

    Suitable for up to 4 people

  • Large: 315 - 400L $4,030 - $9,050

    Suitable for 4 or more people

Warranties

Please note, warranties vary between product and installer. The below figures provided as a guide. Refer to your quote and the manufacturer’s warranty document for full details and terms and conditions.

Warranties are provided in addition to the rights you automatically have under Australian Consumer Law.

  • Product warranty 2 - 5 years
  • Workmanship warranty 1 - 10 years

FAQs

Much the same as a conventional hot water system, heat pump hot water systems are easy to install and many feature flexible tank configurations in both stainless steel and glass lined options.

The CO2 Heat Pump and either Stainless Steel or Glass Lined Enamel storage tanks can generally be located up to 10 metres apart horizontally, or 5 metres vertically. Installation requires a licensed plumber and an electrician.

Yes. In countries such as Germany, or those in Scandinavia, whole towns have long been heated with giant industrial heat pumps. Norway was just recently announced as having the highest penetration of heat pumps in the world, with six out of ten households having heat pumps installed.

Heat pump hot water systems can operate effectively between in temperatures as low as -10ºC without the need for an electric backup/booster element. Some also are fitted with inbuilt freeze protection, making them suitable for all Australian conditions and climate variations.

A 160 litre tank on your system will typically service a two person household, ranging up to a 400 litre tank which will normally service a five person household. Our installers will help you make the right decision by reviewing:

  • Your geographic location
  • How many people live your household
  • Your household water demands
  • The water quality in your area

Combining your heat pump hot water system with your solar PV system enhances the reduction in energy consumption and costs.

The average electric element hot water system has an energy input of 15 kWh for 315 L of hot water delivery. However a heat pump system of the same size has an average of 3 kWh electric input.

The systems installed through Solar Savers are designed to consume excess PV during peak sun hours to maximise savings and take advantage of the energy already created rather than exporting it back to the grid. You can think of it like having a virtual battery for your home.

Most systems also come with Smart Controllers to allow the customisation of how and when the hot water system works.

A heat-pump hot water system uses much less electricity than an electric storage hot water system.

It does this by using electricity to drive the compressor and the fan, instead of to heat the water directly with an electric element.

As an example, a standard electric hot water system will use 3.6 kW of electrical input to deliver 3.6 kW of thermal output. A heat pump will use 1 kW of electrical input to deliver 5 kW of thermal output.

Typically hot water heat pumps use only 20% of the energy required by an electric storage hot water system, saving up to 80% compared to conventional electric hot water energy costs.

The noise level depends on the model of heat pump installed. Typically a heat pump hot water system will as loud as a fridge or an air conditioner’s outdoor unit.

Your installer will be able to provide more information about the specific models you are quoted.

A hot water heat pump will heat your water to the required storage temperature of 60°C as quickly as a traditional gas system while using much less energy doing so. Gas hot water systems can heat water far above these temperatures, however, this is not recommended for energy efficiency and safety reasons.

There are many factors that go into the pricing of the installation of a hot water heat pump.

Pricing will depend on the brand, size, type of tank (glass-lined or stainless steel), whether there is an added heated element and installation processes. There may also be additional costs associated with your property, including additional plumbing or wiring work, switchboard upgrades or needing to install a concrete base for the heat pump.

Our installers will work with you to create a proposal suitable for your individual circumstances, including any additional costs that may be associated.